Skip to main content

🚀 Product Update: October 09th, 2026

New features:

📚 Messaging

  • Custom staff groups:

    -- Admins can create custom staff groups, change their names or members, and archive them;

    -- Staff can send messages on behalf of a group they belong to;

    -- Conversations with archived groups remain available to read, but new messages cannot be sent;

  • Attachments and message formatting:

    -- Staff and parents can attach photos, GIFs and documents. On supported phones and tablets, they can also take and attach a photo directly;

    -- Upload progress is displayed for each file. Messages can be sent once all uploads are complete. Failed uploads can be retried or removed, and clear warnings appear when files exceed the upload limits;

    -- Photos appear directly in the conversation. Other attachments display their filename and size and can be downloaded;

    -- Attachments are also supported in new announcements, bulk messages and staff discussion comments;

    -- Messages and announcements support text formatting, bulleted and numbered lists, links, and a searchable emoji picker;

    -- Press Enter to send a message, or Shift+Enter to start a new line;

  • Replies and message deletion:

    -- Replies include a quote of the original message. Select the quote to jump to and highlight that message;

    -- After jumping to an older message, scroll to load earlier or later messages. Select “Most recent” to return to the latest messages. The button changes to “New messages” when new messages arrive;

    -- Senders can delete their own messages after confirmation. The content is replaced with “Message deleted”, and replies and reactions are no longer available for that message;

  • Reactions:

    -- Users can react with a quick emoji or choose another from the emoji picker. Reactions appear below the message and show who reacted;

    -- Staff reactions use the personal or team identity selected for messaging. Removing a team reaction requires confirmation because it removes the reaction for the whole team;

    -- Users can manage reaction push notifications through the “Message Reactions” setting;

    -- Reaction activity updates, real-time removal and some mobile notification scenarios still need further verification;

📚 Staff Discussions

  • Discussions are enabled by default for announcements aimed at staff. Parents cannot see staff discussions;

  • Announcement cards display attachment counts, total comments and new comments;

  • Staff can add formatted comments, emoji and attachments, choose which team to post as, and reply in threads;

  • Comments can be sorted, and more comments or replies can be loaded as needed;

  • Authors can edit their own comments. Admins can close a discussion to stop new comments and reopen it later;

  • Staff can follow or mute discussions and manage discussion toasts through the separate “Staff Discussion Toasts” setting;

  • Opening unread threads and clearing unread badges have been verified. Returning to the same list position and some notification scenarios still need follow-up;

📚 Dashboard and Reports

  • Expiries:

    -- A new “End Date” column shows when a medication ends;

    -- Date filters and the “Expiring in the next 30 days” count now consider both the medication’s end date and expiry date;

  • Payroll Report:

    -- A new “Time Off Hours” column combines approved leave hours within the selected reporting period;

    -- If a leave request overlaps the reporting period, only the hours within that period are counted;

    -- Gross-pay calculations are not included in this change;

  • Live Roll Call:

    -- View staff and children signed in at a selected date and time, grouped by room or space;

    -- Export the report as a PDF;

  • Attendance reports:

    -- Age-group filters are now available in “Student SignIn Detail”, “Daily Student Hours” and “Student Hours Overview”;

  • Revenue Pay Summary:

    -- Filter revenue by “All”, “Personal Sponsor”, all third-party sponsors, or specific third-party sponsors;

    -- Multiple sponsors can be selected;

📚 Finance and Forms

  • Tuition invoice line items in the Parent Portal now include the child’s program name, making it easier for parents to understand their charges;

  • Registration, inquiry and tour forms now support redirect links to help with marketing tracking;

📚 Center Setup

  • The center form now includes a region-based “IANA Time Zone” selector, allowing locations such as Calgary and Denver to use different time-zone rules;

  • The legacy time-zone field remains visible during the transition. Saving and retaining the new selection still needs confirmation;

🛠️ Platform Optimizations & Bug Fixes:

  1. Onboarding: Fixed the Bank Info checklist status after PAD banking information is saved;

  2. PAD Notifications: Improved tracking and notifications when PAD is disabled;

  3. Refund Reconciliation: Protected refund Credit Memos from unrelated invoices and improved error messages. Existing affected records still need correction;

  4. Parent Finance: Clarified balances and removed payment buttons from third-party sponsor items;

  5. Email Validation: Improved special-character handling to prevent account-update errors;

  6. Schedule Templates: Added a full-page editor and improved saving and navigation. Unsaved-change protection when switching sub-tabs still needs a fix;

  7. Report Errors: Added clearer messages for failed requests and connection problems;

  8. Organization Setup: Removed organization-level time and time-zone fields and updated the form;

  9. System Performance: Improved page loading performance across the system, particularly in the Dashboard, Attendance, Families, and Finances modules.